Lead, Talent Management

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

What you will do

• Administer and support on-going and annual talent management projects and initiatives, including talent planning, performance management, succession planning, organizational talent reviews, assessments, digital credentials, coaching, global skills and career framework, talent cards, career development, and leadership / executive development processes.
• Diagnose organizational and functional challenges through structured needs analysis and data review.
• Support career job architecture and skills-based framework by aligning job profiles, skills, competencies, career paths, and requirements to enable success, across various professions including but not limited to Finance, Legal, Marketing, CIO, Data Science, Technology Specialist functions, HR, etc.
• Responsible for governing and continuously evolving Kyndryl’s enterprise job architecture, skills framework, and career model, enabling consistent talent practices, workforce planning, career mobility, and skills-based growth while ensuring alignment between business strategy, workforce needs, and employee development. 
• Coordinate to initiative project plans, timelines, milestones, dependencies, communications, stakeholder engagement, change management activities, enablement materials, presentations, and checkpoints for organizational development and talent projects and initiatives.
• Support process execution from in-take through deployment and measurement, ensuring clear ownership, handoffs, service levels, escalation paths, and operational follow-through.
• Partner with Global Process Owners and Talent Partners to translate process design into repeatable execution, including documentation, templates, checklists, standard operating procedures, and governance routines.
• Contribute to initiatives such as organizational redesign, capability building, and business process re-engineering.
• Anticipate execution risks, surface barriers, track decisions and action items, and help resolve operational issues so work progresses with consistency and accountability.
• Maintain operating cadences, project trackers for the work, and action plans that support predictable delivery across global talent and learning processes.
• Prepare materials for forums, leadership reviews, talent business reviews, and functional business reviews, ensuring leadership has decision-ready information.
• Support compliance, data privacy, security, and data-handling expectations for organizational development and talent processes, partnering with appropriate stakeholders when sensitive employee or talent data is involved.
• Support the effective use of Workday, HCM platforms, reporting tools, collaboration tools, MyKyndryl knowledge articles, AI-enabled tools, and other technologies used to execute and scale talent processes.
• Build and maintain practical resources such as playbooks, process mapping, FAQ’s, knowledge articles, and training materials to help stakeholders execute consistently.
• Develop, maintain, and quality-check trackers, and reports related to project plans, process execution, talent planning, global skills and career planning, assessments, digital credentials, employee development, leadership / executive development, etc. 
• Stay current on talent management best practices, emerging technologies, AI-enabled ways of working, HR operations trends, and process improvement methods.

Who You Are

Required skills and experience

• Bachelor's or Master's degree in Business Administration, Organizational Development, Psychology, Analytics, or a related field.
• 6-10 years of progressive experience in Talent Management, HR Operations, Human Resources, People Operations, Organizational Design, Learning Operations, or a related discipline.
• Experience supporting enterprise talent processes such as talent planning, performance management, succession planning, assessment, digital credentials, career development, global skills and career framework, talent reviews, and employee development programs.
• Experience administering or supporting talent management processes within a Human Capital Management (HCM) platform such as Workday, SAP SuccessFactors, Oracle HCM, or similar.
• Strong project coordination skills, including the ability to manage timelines, milestones, dependencies, meeting follow-ups, action items, and multiple priorities simultaneously.
• Working knowledge of organizational design, process improvement, or capability development approaches.
• Strong presentation skills with experience using Excel, reporting or visualization tools to track progress, analyze trends, and prepare leader-ready presentations.
• Comfortable working with AI-enabled tools, collaboration platforms, and HR technologies to improve efficiency, documentation, communications, and execution.
• Excellent written and verbal communication skills, including the ability to create clear presentations, stakeholder updates, process documentation, and summaries.
• Ability to work independently while collaborating effectively across cross-functional, global, and matrixed teams.
• Demonstrated attention to detail, sound judgment, and professionalism.

Preferred skills and experience

• Experience supporting global or enterprise-scale talent management initiatives.
• Knowledge of talent, skills, competencies, assessments, digital credentials, performance, succession, and career frameworks.
• Exposure to change management frameworks or methodologies, stakeholder enablement, knowledge articles, training materials, and launch activities.
• Experience with project management, agile ways of working, process improvement, operational governance, or service management practices.
• Experience using Artificial Intelligence, AI agents, automation, or digital tools to improve HR operations, communications, reporting, or knowledge management.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.