Benefits Administration Expert

Job Description Summary

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!

The Benefits Administration Expert is responsible for delivering benefits administration operations for Sandoz India, with a focus on retirals, employee insurance programs and statutory benefits compliance. As a subject matter expert and individual contributor, the role ensures accurate, compliant and timely execution of benefits processes while driving operational excellence, data quality, governance and employee experience.

Job Description

Key Responsibilities:

• Support the team in the operational conversion of Benefits strategic objectives.

• Act as the SME for retirals, statutory benefits, and insurance administration processes.

• Manage day-to-day administration of gratuity, provident fund, NPS, superannuation, insurance and other employee benefit programs. 

• Coordinate with external vendors, internal stakeholders and service providers to ensure smooth delivery of benefits operations.

• Resolve employee and stakeholder queries related to benefits administration within agreed timelines.

• Support policy and implementation process in line with business, legal and compliance requirements.

• Identify process improvement and automation opportunities to enhance operational efficiency and employee experience.

Local Statutory Compliance Support

• Support compliance with applicable local laws, regulations, statutory filings and record-keeping requirements related to benefits operations

• Maintain local documentation, process notes, compliance trackers, and evidence required for statutory and audit purposes.

• Perform operational reviews and quality checks to ensure compliance with statutory and policy requirements. 

• Monitor compliance calendars and support timely completion of filings, remittances, reconciliations, and reporting activities. 

• Support internal and external audits and resolve audit observations as required.

Provident Fund and Related Benefits Operations

• Support EPF submissions, returns, challans, statutory filings and employee query resolution.

• Coordinate PF-related activities including transfers, withdrawals, KYC and UAN activation support.

• Perform reconciliations and validations to ensure accurate statutory reporting and remittances.

Retirals Administration

• Support gratuity calculations, documentation, settlement processing and employee communication.

• Support superannuation remittances, reconciliations, and employee statement coordination.

• Manage NPS contribution tracking, reconciliations, and related operational activities.

Insurance Benefits Administration

• Administer employee insurance programs including enrolments, dependent updates, exits and policy changes. 

• Coordinate claims administration and issue resolution with insurers and external providers. 

• Maintain insurance records, support renewals, reporting and governance reviews. 

• Provide employee education and support regarding insurance coverage, processes and documentation requirements.

Qualifications/Skills:

• 4-7 years of relevant experience in benefits administration, payroll operations and statutory compliance in India, with hands-on exposure to retirals, insurance benefits, and statutory benefits processes

• Bachelor’s degree in Human Resources, Commerce, Finance, Business Administration or related discipline. 

• Strong knowledge of Provident Fund, Gratuity, NPS, Superannuation, employee insurance programs and statutory compliance requirements. 

• Experience working with HRIS platforms, payroll systems and Microsoft Excel for analysis and reconciliations. 

• Experience managing vendors and collaborating with cross-functional stakeholders. 

• Experience supporting audits, controls, compliance reviews and process governance.

• Strong problem-solving, stakeholder management and communication skills.

• High attention to detail an

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! 

Join us!

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Skills Desired

Curiosity, Data Privacy, Employee Experience, Employee Onboarding, HRIS (Human Resource Management System), Hr Operations (Hr Ops), HR Service Delivery, Human Resource Management System, Human Resources (HR), Human Resources Management, Identity And Access Management (Iam), Payroll, Sdm