Business Analyst / Delivery Manager (m/f/d)

About the Job

We are seeking a Business Analyst to join our diverse and global Mobile Application team in Bangkok. This role sits at the intersection of product ownership and delivery leadership - serving as the bridge between international Operating Entities (OEs), business stakeholders, and a cross-functional development team building a global mobile application.

You will own backlog quality, collaborate with deliveries team, and ensure the product meets the needs of customers and stakeholders across multiple markets.

What you do

• Serve as the primary point of contact for stakeholders, facilitating communication to ensure alignment on product vision and business requirements.
• Analyze business processes and requirements, identifying areas for improvement and driving operational efficiency.
• Prioritize product backlog items based on business value, complexity, and risk. Write clear and concise user stories that effectively communicate product requirements to the development team.
• Work with QA teams to develop test cases that accurately capture business requirements and acceptance criteria. Use problem-solving skills to address product challenges and develop innovative solutions.
• Collaborate with cross-functional teams to ensure products are developed and launched according to business requirements.
• Accelerate BA workflows with AI productivity tools.
• Identify and specify AI-powered features in the product backlog.

What you bring

• Bachelor's Degree in Computer and Information Science, Business Studies, or Management.
• Proven experience as a Business Analyst or similar role in a technology company.
• Strong analytical and problem-solving skills; experience with backlog management and prioritization in Agile environments.
• Excellent stakeholder communication and management skills; proficiency in writing user stories and defining acceptance criteria. Excellent written and verbal communication skills in English; good presentation skills.
• Knowledge of the insurance industry, claims, and Allianz's products — a plus.
• Practical proficiency with AI productivity tools (Microsoft Copilot, ChatGPT, or equivalent) for BA workflows including requirements analysis, user story drafting, and stakeholder reporting.
• Familiarity with AI technologies and GenAI platforms is a strong advantage.

What we offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.
• Work from home allowance.
• Comprehensive health insurance extends beyond employees to cover their loved ones.
• We offer a premium gym membership to support well-being and a healthy work-life balance. An on-site playroom and a variety of engaging activities are available to help employees unwind and recharge.