ERP System Owner

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The Position

Job description

The Senior ERP Platform Engineer - ERP System Reliability Engineer - SAP ABAP- lead reliability and performance management across our SAP Digital Core Platform, including S/4HANA and other tightly integrated enterprise systems. This role requires strong expertise in SAP architecture, modules, and integration points, with a deep understanding of how SAP systems operate within complex enterprise environments.

You will be responsible for cross-application reliability, system performance management, proactive SAP system health monitoring, and performance tuning. Collaborating closely with SAP developers, functional consultants, and business stakeholders, you will help reduce technical debt and ensure seamless, highly reliable ERP platform and business operations.

Applying SRE principles to SAP systems, you will drive improvements in availability, performance, and scalability, ensuring the Digital Core runs smoothly under dynamic business demands. Your work will directly influence system stability, user experience, and platform scalability for mission-critical SAP business processes.

Description of the area

As a key member of the Roche ERP within Enterprise Platforms, Infrastructure & Engineering (EPIE) organization, you will lead within the ERP Systems Management sub-function. Together with a team of professionals you will orchestrate across teams to safeguard, and maintain ERP platforms and solutions. In this role, you will hold ownership of our ASPIRE ERP Systems. You will partner closely with senior stakeholders to shape the strategic roadmap for these essential platforms.

Job Responsibilities

As a System Reliability Engineer, you will be instrumental in:

• ERP Platform capacity planning & system tuning: Conduct detailed capacity planning, ensuring systems scale with evolving business needs. Perform system performance tuning and bottleneck analysis across application layers, databases, and infrastructure components.

• ERP Platform Incident & Operational support: Provide expert-level support for critical incidents affecting core SAP systems. Partner with platform, infrastructure, and operations teams to maintain high system uptime and rapid issue resolution.

• Application Reliability & Performance tuning: Monitor and enhance the reliability, performance, and scalability of SAP systems from a cross-application perspective. Ensure availability and continuity management at the application level across all integrated SAP landscapes. Drive problem management through root cause identification and preventive action, minimizing system downtime.

• Collaboration with Development Teams: Work closely with SAP developers and application specialists to co-design reliable, scalable, and maintainable SAP solutions. Identify and help eliminate technical debt through architectural and code-level improvements.

Qualifications and Technical Skills

You are a dynamic individual who is passionate about delivering customer value through continuous improvement and Agile practices. If you thrive in a fast-paced environment and have a strong customer-centric focus, we would love to hear from you. Your qualifications include:

• Deep technical expertise across the SAP ecosystem, including system architecture, ABAP/SQL tuning, databases, OS/infrastructure, and SAP monitoring tools (e.g., Solution Manager, Application Performance Monitoring (APM) with 8+ years of experience in SAP ERP landscape.

• Proven track record in performance optimization, including bottleneck identification, root cause analysis, tuning techniques, load testing, and data analysis.

• Solid understanding of cross-application dependencies and how performance in one SAP module affects others (e.g., integration points between S/4HANA, BTP, and middleware).

• Experience in capacity management, system sizing, and preventive monitoring strategies.

• Strong knowledge of SAP S/4HANA architecture, with exposure to BTP and cloud deployments.

• Excellent analytical and communication skills with a proactive and collaborative approach to problem-solving.

• Ability to work cross-functionally with development, infrastructure, and business teams to ensure reliable SAP operations.

• Understanding of Agile methodologies and experience with Agile tools.

• Ability to balance customer-centric thinking with technical feasibility and stakeholder needs.

Additional Qualifications

• Exceptional leadership, coaching, and mentorship skills, specifically in leveraging team strengths and challenging others in a growth-enabling way.

• Strong communication and negotiation skills, capable of building mutually beneficial partnerships across stakeholder ecosystems and providing direction for mid-to long-term technical goals.

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Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.