Job Description

Purpose of the role

To develop strategy, plan, direct, control and manage the delivery and operations of building engineering infrastructure services in partnership with service providers across the Banks property portfolio. To ensure safety, compliance, resilience, reliability, risk mitigation and business requirements are met.  

Director Expectations

• To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide..
• They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
• Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
• Escalates breaches of policies / procedure appropriately.
• Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
• Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
• Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
• Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
• Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
• Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
• Negotiate with and influence stakeholders at a senior level both internally and externally.
• Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
• Mandated as a spokesperson for the function and business division.

All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Corporate Real Estate Solutions is responsible for delivering services to every building in Barclays global Real Estate portfolio. Our primary aim is to acquire, create, mobilise and operate high quality financial services office environments in the most efficient and cost effective manner. This requires the management of sites ranging from small regional retail properties to large and iconic Global campus locations. 

Barclays CRES & Location Strategy has circa 200 employees globally who enable our property portfolio to be managed as a single common utility. 

We act as a partner to the business, scaling to its needs and strategic goals. We provide a wide range of services to our customers – employees around the world – and these services include property acquisition, construction, day-to-day provision of building services and strategic solutions for Barclays global footprint.

Overall purpose of role

As US Building Operations Director Lead, you will be responsible for the strategic leadership, operational management and oversight of building engineering infrastructure across the US portfolio. You will lead the delivery of mechanical, electrical and controls engineering services, ensuring consistent operational excellence, regulatory compliance and alignment with business priorities. Working in line with industry best practice, you will optimise the management of engineering and building fabric assets to support safety, resilience, reliability, risk mitigation and the evolving needs of the organisation. The role will also support with the DC strategy and  construction works.

To be successful in your role as US Building Operations Director Lead, you will need previous experience in the following areas:

• Operations background in MEP (Mechanical, Electrical and Plumbing)
• Building engineering operations experience within the financial sector or equivalent corporate environment with a focus on being ‘Always on’
• Qualified in either Electrical, Mechanical or Building Services Engineering
• Experience of delivering building engineering services in a mixed portfolio of critical and complex environments during occupancy (e.g. trade floors, data centres, campuses, call centres)
• Demonstrable experience of risk and incident management within critical and complex environments.

Other highly valued skills include:

• Management of multi-professional teams, inter stakeholders and projects.
• Experience of delivering engineering solutions across a large portfolio.

Accountabilities

• Manage and make decisions for the maintenance, delivery and operation of building services engineering, technical services and energy management across the Bank’s Americas property portfolio and infrastructure assets, working in partnership with service providers. This includes planned and reactive maintenance, utility-related assets such as electricity, gas and water, and the consistent application of policies, procedures and guidelines to ensure risks are effectively managed and controlled.
• Provide strategic direction, governance, and technical advisory expertise to internal and external stakeholders to drive optimisation, efficiency, safety, compliance, resilience, reliability and mitigate risk for building engineering infrastructure across the portfolio.
• Regional lead with overall responsibility for the management and coordination of various building engineering infrastructure suppliers delivering services to the Bank. This also includes performance management in line with service agreements and KPIs
• End to end management, development and execution of building engineering infrastructure projects and proposals in-line with the banks specifications, sustainability initiatives, regulatory requirements, evolving industry best practice, safety, quality, on time and at competitive cost.
• Operational client function lead for the management and delivery of building engineering infrastructure services and energy management at the Data Centres and critical sites, together with the DC Engineering Lead.
• Be a trusted partner to the Global Engineering & Innovation Lead, sharing key market & sector trends to help inform decisions as well as enhancing our colleague and customer experience.

Salary / Rate Minimum: $240,000

Salary / Rate Maximum: $280,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.