Senior IT Emergency Coordinator - Roster

Job Description

DEADLINE FOR APPLICATIONS 30 September 2026-23:59-GMT+04:00 Gulf Standard Time (Dubai) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok. WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). JOB TITLE: Senior IT Emergency Coordinator TYPE OF CONTRACT: WAE International Consultant (Level 2) UNIT/DIVISION: IT Emergency Preparedness and Response Branch, Technology Division DUTY STATION (City, Country): Admin Dubai, UAE (Remote) DURATION: 11 Months BACKGROUND AND PURPOSE OF THE ASSIGNMENT: The United Nations World Food Programme (WFP) IT Emergency Preparedness and Response Branch (TECF) is responsible for preparing for, coordinating and managing WFP’s Information Technology response to emergencies, including global and often local leadership of the Emergency Telecommunications Cluster (ETC), rapid deployment of FITTEST, and support Digital Assistance operations. The Fast IT, Telecommunications and Coordination Support Services Team (FITTEST) is the IT emergency response capacity of WFP. FITTEST has the overall mandate to rapidly assess, build, enhance and restore communications services during emergency and steady-state operations, often within 48 hours of the onset of an emergency. The IT Emergency Coordinator (IT EC) is to support a coordinated response to crises by effectively collaborating with other stakeholders and cluster members to ensure that urgent communication needs of humanitarian responders are met, while at the same time facilitating recovery. The IT EC will serve as an active member of the ICT Working Group, will be responsible for supporting the delivery of Technology services by consulting and supporting decision-making of the Humanitarian Coordinator and Humanitarian Country Team project initiatives. The IT EC will contribute to planning and development objectives that directly affect the realization of the response’s strategic priorities, including Digital Assistance activities and Services to Affected Communities (S4C), setting priorities, and contributing to the HC’s humanitarian funding proposals. The IT EC will monitor, evaluate and report on performance, activities and needs against the humanitarian (e.g. cluster) plans and agreed results, recommending corrective actions where necessary. The implementation of this TOR will take place through long-term field missions, often in hardship duty stations. ACCOUNTABILITIES/RESPONSIBILITIES: • Lead Emergency Response Technology Projects in field operations, in support of the full humanitarian community and in collaboration with humanitarian partners; • Manage field projects, with a specific focus on Emergency Telecommunications Cluster (ETC), Security Telecommunication Services (TESS) and Service Agreements on behalf of FITTEST and the Technology Division; • Represent the Technology Division towards Country Management in the operation. Escalate issues when required; • Lead the identification/assessment and prioritization of key Technology needs required to deliver assistance to the Affected Communities; • Write Concept of Operations (CONOPS), full staffing plans and budgets, draw up implementation pla