DualEntry
Lead Technical Writer
New York City · Posted Jun 19
Job Description
About DualEntry
DualEntry is building the OS for finance.
Every business needs a financial system of record, yet the world's largest fintech market ($220B+) still runs on software from the 1990s. DualEntry's AI-native ERP automates accounting from data entry to close, so finance teams move faster, spend less and incur less risk.
In just 2 years we've raised $100M+ from Lightspeed, Khosla Ventures, Contrary and Google Ventures and earned the trust of customers from $5M ARR to publicly traded companies.
We hire outliers - people who have achieved difficult things, in their careers or beyond. You'll find leaders, colleagues who've competed at the highest levels of sport, performed on Broadway, trained with UFC champions and founded the country’s largest Python community.
Why This Role Matters Now
Where you'll create impact
Write and edit documentation that helps accountants use and adopt DualEntry as their ERP to save time and create strategic business insights
Write and edit documentation that helps developers integrate DualEntry into their tooling and projects, from first API call to production deployment
Set the documentation standards and style guidelines that ensure consistency as content scales
Create and contribute to our documentation toolchain, including our release notes and supporting documentation infrastructure process
Review product features for accuracy and clarity, working with product managers and engineers to resolve issues
Contribute to information architecture decisions - how content is organized, navigated and discovered
Ensure documentation stays current as the platform evolves, identifying gaps and outdated content proactively
Build accounting workflows and support customers and the customer success team with with hands on guidance and training - we believe the best documentation comes from firsthand experience with the platform and real world customer experience
What sets you up for success
Hardcore work ethic and high agency
Experience writing technical documentation, with a portfolio that demonstrates your ability to explain technical concepts clearly
Enough technical fluency to work through tutorials independently, use nascent ERP features, and identify errors - you don't need to be an engineer or an accountant, but you need to be technically curious and comfortable at the command line
Experience with docs-as-code workflows: Git, Markdown, static site generators
Familiarity with documentation automation - linting tools like Vale, CI/CD pipelines, GitHub Actions or scripting to improve workflows
Strong opinions about what makes documentation good, backed by experience seeing what works and what doesn't
The ability to give and receive editorial feedback constructively
Experience or genuine interest in working with accountants - you'll be working with back office finance functions as a part of this job
Experience with accounting, finance, ERPs, etc. is a plus but not required
Why you’ll thrive here
Significant equity ownership in one of the top AI companies in the world
You’re joining early and will grow with DualEntry
Your feedback shapes the product directly
High-speed, high-trust environment with high expectations
Meet the Product Team
Andy, Head of Product - under his leadership the team increased the customer win rate by focusing on the SaaS vertical, shipped the first comprehensive ERP documentation website, focused in on quality as our number one feature, and much more. Andy kicked off DualEntry's Ctrl+AI series, helping accounting professionals learn about in-production AI-native workflows.
Cheryl, CPA demoed the product to a skeptical prospect who said our RevRec beat several standalone tools, and built the AI process now used as our "Deal Bot."
Charlotte, founding PM and ACA-qualified accountant the go-to on integrations, from CRM syncs to global bank connections.
Justin, former Consulting CFO - helped build our accounting engine from scratch and just shipped AI Flux Analysis!
Compensation & Benefits
Equity: $40,000-60,000
Base salary: $115,000 – $170,000
Medical, dental & vision insurance
One Medical membership
Mental health support (Talkspace)
Fertility & family-building support (Kindbody)
Virtual healthcare (Teladoc Health)
401(k) benefits
Commuter benefits
Learning & development budget for courses, certifications & language learning
Unlimited AI tokens
AI skills development & enablement
Visa & permanent residence sponsorship
Relocation support for employees moving to New York
Flexible PTO (27 days, including public holidays)
Collaborative, in-office culture with no bureaucracy
Snacks, drinks, team events & more
If you’re hungry, driven, and ready to build something massive, climb aboard!