IT Operations Engineer

Every moment counts. Especially those you live to the fullest. Welcome to Consort Group.

For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values.

This is your future team

Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential.

IT Operations Engineer

This is your mission

Are you passionate about IT operations, infrastructure, production environments and DevOps practices? Then this position is for you.

As an IT Operations Engineer, you will contribute to the reliability, stability and continuous improvement of production and non-production environments. Working within an Agile and DevOps framework, you will support the integration, deployment, monitoring and operational maintenance of technical solutions while collaborating closely with development, infrastructure and production support teams.

Build side:

• Contribute to the definition of technical solutions, taking production, infrastructure, security and operational requirements into account.

• Integrate infrastructure and operational requirements into project scope and product backlogs.

• Support development and project teams in adopting application production and DevOps best practices.

• Facilitate the deployment of applications and technical solutions across production and non-production environments.

• Implement technical user stories related to infrastructure, industrialization, automation and operational requirements.

• Coordinate with the relevant technical teams to provide the required production and infrastructure services.

• Promote the reuse of existing products and services to accelerate delivery while ensuring resilience, monitoring and security requirements are addressed.

Run side:

• Contribute to maintaining production and non-production environments in operational condition.

• Monitor and supervise technical solutions using appropriate observability and monitoring tools.

• Verify the usability and stability of technical environments, including performance, access, backup and restore capabilities.

• Identify operational, infrastructure, network and security issues and contribute to the definition of appropriate action plans.

• Support incident resolution and provide technical assistance during application releases and production issues.

• Contribute to the definition and monitoring of service levels and production indicators.

• Ensure that installation, operational and technical documentation is maintained and up to date.

• Contribute to continuous improvement through automation, performance optimization and the identification and sharing of operational best practices.

This is your background

You have at least 5 years of experience in IT Operations, Infrastructure, Production Operations or DevOps environments. You are comfortable working across technical teams and understand the requirements involved in maintaining reliable production environments.

You have experience working in Agile and DevOps contexts and are interested in automation, monitoring, infrastructure stability and continuous improvement. You are able to analyse operational issues, coordinate with different stakeholders and contribute to pragmatic technical solutions.

This is your expertise:

• IT Operations & Infrastructure: Production and non-production environments, infrastructure requirements, operational readiness, service continuity and production support.

• DevOps & Automation: GitLab, Jenkins, Artifactory, SonarQube, Ansible, Docker and Kubernetes.

• Monitoring & Observability: Elastic Search, Grafana, Prometheus and Dynatrace.

• Production Management: Deployment, monitoring, supervision, incident support, backup/restore, operational documentation and continuous improvement.

• Security & Risk: Understanding of IT security requirements, access traceability, operational risks and security reviews.

• Methodologies: Agile and DevOps.

This is how you work as part of a team:

• Strong coordination and communication skills.

• Ability to collaborate with development, infrastructure and production support teams.

• Analytical, systematic and logical approach to problem solving.

• Ability to prioritize workload and manage multiple operational topics.

• Proactive mindset and commitment to continuous improvement.

• Ability to explain technical topics and support the upskilling of team members.

• Adaptability in changing technical and organizational environments.

• Good stress and conflict management skills.

• Strong listening and questioning abilities.

Language Skills :

• English: Professional working proficiency required.

• French: A plus.

This is our commitment

At Consort Group, you are an expert who we support so that every assignment becomes a step that counts.

• Attentive and human onboarding

• A truly hands-on management style

• Continuous training opportunities

• Concrete commitments: inclusion, equality, solidarity

• A comprehensive HR package: health insurance, TR card, CSE

• A culture of feedback and meaningful projects

The recruitment process:

1. An initial phone call with our recruitment team

2. An HR interview and a job interview with a business engineer

3. A test or technical interview with one of our experts

4. A final meeting with your future manager or project manager

5. And if we're a good fit, we'll get started together

Good to know

Location: Porto

Contract: Permanent contract

Remote work: Hybrid (50%)

Salary: From 44 K€ to 56 K€ (depending on experience) gross annual salary

Job category: IT Operations / DevOps / Infrastructure

What you will do here, you won't do anywhere else.

This moment is yours.