[MLA] Site Reliability Engineer (SRE)

Project – the aim you'll have 

You will join a product engineering team developing an enterprise identity security platform that helps organizations understand and manage who has access to what data, applications, and resources across cloud, SaaS, on-premises, and custom environments. The team values ownership, collaboration, and engineering excellence, offering the opportunity to work on a business-critical service used by enterprise customers worldwide.

Position – how you’ll contribute

• Support the deployment, operation, and ongoing maintenance of the Karuna service running on Kubernetes. 
• Monitor production environments to ensure high availability, reliability, and performance. 
• Investigate, troubleshoot, and resolve production incidents, performing root cause analysis where appropriate. 
• Analyze application logs and debug production issues using Splunk. 
• Perform first-level troubleshooting of UI-related issues involving Web Components, collaborating with front-end engineers when deeper investigation is required. 
• Support deployment activities and contribute to maintaining and improving CI/CD pipelines. 
• Identify opportunities for automation and operational improvements. 
• Work closely with engineering teams and technical stakeholders in an international environment to improve operational processes, enhance service resilience, and optimize observability. 
• Take ownership of operational tasks and proactively drive issues to resolution while working independently with minimal supervision. 

Expectations – the experience you need

• Commercial experience as a Site Reliability Engineer, DevOps Engineer, Platform Engineer, or in a similar role. 
• Hands-on experience supporting production services running on Kubernetes. 
• Experience monitoring distributed applications and responding to production incidents. 
• Practical knowledge of log analysis and troubleshooting using Splunk or similar monitoring tools. 
• Understanding of cloud-native applications and modern operational practices. 
• Familiarity with CI/CD pipelines and deployment processes. 
• Basic understanding of Web Components and the ability to perform first-level UI troubleshooting. 
• Strong analytical and problem-solving skills. 
• Ability to work independently, prioritize tasks, and make sound technical decisions in ambiguous situations. 
• Excellent communication skills and confidence collaborating with distributed engineering teams. 
• Very good spoken and written English. 

Additional skills – the edge you have

• Experience working with one or more major cloud platforms. 
• Experience supporting enterprise SaaS or security-focused products.

Our offer – professional development, personal growth:

• Flexible employment and remote work  
• International projects with leading global clients 
• International business trips  
• Non-corporate atmosphere 
• Language classes 
• Internal & external training 
• Private healthcare and insurance  
• Multisport card 
• Well-being initiatives 

Position at: Software Mind