D365 Functional Consultant (f/m/x)

Job Description

We are looking for a Dynamics 365 Functional Consultant to join our team and contribute to the extension of our delivery capabilities. In this remote role, you will engage with clients, ensuring that their needs are met through effective use of Microsoft technologies. If you are passionate about technology and enjoy working collaboratively with stakeholders to deliver impactful solutions, this opportunity may be the right fit for you.Your tasksEnsuring customer-centric, D365 CE, and Power Platform solutions by valuing and detailing requirements throughout the project lifecycleHolding oneself accountable for delivering high-quality outcomes across all projectsIdentifying opportunities and threats to project success and engaging with stakeholders to address themCommunicating effectively with customers and internal stakeholders, demonstrating active listening and emotional intelligenceCollaborating as a self-starter, driving decision-making to avoid unnecessary delaysBreaking down complex problems and disseminating information clearly to individuals at all levelsStaying self-motivated to learn new technologies and understand the latest changes across the Microsoft Power PlatformRequirementsMinimum 5 years of experience in a consultative role with a proven history of advisory experienceDeep understanding of deploying and configuring D365 CE solutions, including Sales, Customer Service, and Field ServiceDemonstrable experience in configuring D365 CE solutions to meet specific requirements while maintaining high quality standardsExperience in mapping business processes against D365 capabilities and identifying gaps for functionality extensionsStrong skills in configuring complex Power Automate Flows, including error trapping and reportingAbility to perform quality assurance and verify functional requirements against delivered solutions through testing and documentationFamiliarity with both Waterfall and Agile methodologies, including using Azure DevOps for project managementFluent EnglishNice-to-have requirementsExperience in customer communicationKnowledge of Organisational Change Management and the Prosci ADKAR modelFamiliarity with Success by Design and Catalyst frameworks