AI Platform Engineer

This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, Israel and Japan. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's “Best Places to Work” and “Best Midsize Places to Work.”

About You:

You have built with LLMs and agents in production, and you understand what it takes to make them reliable — prompting, tool design, and the handoffs between people and AI. You are technically sharp and commercially curious — you want to understand why something matters to the business, not just what to build. You want a small team with outsized impact, direct exposure to leadership, and your fingerprints on how the whole company operates.

What skills do I need?

• 5+ years of software experience with hands-on AI/LLM work, delivering AI solutions inside a company, or delivering them to clients in a consulting environment
• Hands-on experience with LLMs, prompt engineering, agent frameworks, and RAG, built and shipped in production
• Comfort owning a full stack, including strong proficiency in TypeScript or similar and familiarity with API design and integration (RESTful services or similar)
• A track record of building internal tools that non-technical teams actually adopt — earning trust with business leads, getting to the root of operational problems, and knowing when to build versus buy
• Nice to have: production experience with AWS or GCP, modern CI/CD practices, and a working understanding of AI safety and security
• Bachelor's degree in Computer Science, Engineering, or equivalent working experience

Key Responsibilities:

• Partner with business teams to identify the highest-leverage AI opportunities across Tulip, then co-design, build, and launch them
• Build and ship AI agents that non-technical teams love using, automating workflows and unlocking new team capabilities
• Translate messy business problems into clear, ROI-driven agentic solutions
• Help architect and build the agentic AI platform that powers Tulip internally, from foundational architecture and standards to secure, scalable integrations across our tech stack
• Track how agentic AI is developing outside Tulip and use that to shape our internal AI strategy
• Contribute to AI enablement across the company, including learning programs, coaching, and change management

Key Collaborators:

• Engineering, Operations, and Go-To-Market teams
• Finance and People teams
• IT and Data leadership

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered.

We're building a strong, diverse team that values hard work, families, and personal well-being. 

Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Learning & Development program
• Virtual company events and happy hours
• Fitness subsidies
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.

The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range posted, actual compensation will be determined depending on multiple factors including job-related knowledge & skills, experience, business needs, geographical location, market compensation data, and internal equity. Expected compensation ranges for this role may change over time. The salary range for this position is $130,000 - $180,000 per year.