L2 Data Center Facilities Engineer (Electrical & HVAC)

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your Role

At Kyndryl, our mission-critical data centers power some of the world's most demanding workloads, including next-generation AI and high-performance computing environments. As an L2 Data Center Facilities Engineer (Electrical & HVAC), you will play a key role in ensuring the reliability, availability, and performance of both the electrical and cooling infrastructure that supports high-density GPU environments.

Working alongside our facilities partner teams, OEM vendors, and IT operations teams, you will help maintain critical power and cooling systems, respond to incidents, perform preventive maintenance, and contribute to the continuous improvement of our data center operations.

If you thrive in a fast-paced, mission-critical environment and enjoy solving complex technical challenges, we'd love to hear from you.

What You'll Do

• Monitor, operate, and maintain critical electrical and cooling infrastructure supporting AI and high-density data center environments.
• Investigate and troubleshoot electrical, thermal, cooling, power quality, flow, pressure, temperature, and infrastructure alarms to minimize service disruptions.
• Perform preventive and corrective maintenance activities on assigned electrical and mechanical systems in accordance with operational procedures.
• Support incident response activities, root cause analysis (RCA), and recovery efforts during critical facility events.
• Monitor capacity utilization, system performance, redundancy, and failover readiness across electrical and cooling environments.
• Execute and support SOPs, MOPs, EOPs, change management activities, and facility maintenance programs.
• Coordinate with L1 technicians, facilities partners, OEM vendors, and engineering teams to ensure timely resolution of infrastructure issues.
• Maintain a safe operating environment by following electrical safety, permit-to-work, lockout/tagout (LOTO), and operational compliance requirements.

Your Future at Kyndryl

Every position at Kyndryl offers an opportunity to shape your career journey. As part of our Data Center Operations team, you'll gain hands-on experience supporting some of the most advanced AI infrastructure environments in the industry.

You'll work alongside experienced engineers, receive continuous technical development opportunities, and build expertise across critical power, cooling, and facility operations. Whether your career goals lead toward specialist engineering, site operations leadership, facilities management, or broader infrastructure operations roles, Kyndryl provides the learning and growth opportunities to help you get there.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important, you have a growth mindset and are keen to drive your own personal and professional development. You are customer-focused, someone who prioritizes customer success in their work. And finally, you’re open and borderless, naturally inclusive in how you work with others. 

Required Skills and Experience

• Diploma or Bachelor's Degree in Electrical Engineering, Electrical Power Engineering, Mechanical Engineering, HVAC Engineering, Building Services Engineering, Facilities Engineering, or a related technical discipline.
• Minimum 3-5 years of hands-on experience operating and maintaining mission-critical facilities infrastructure within data centers, semiconductor facilities, telecommunications facilities, hospitals, or similar 24×7 critical environments.
• Experience supporting mission-critical electrical and/or cooling systems.
• Working knowledge of critical infrastructure systems such as:
  • UPS systems, batteries, PDUs, busways, transformers, switchgear, generators, ATS/STS, circuit breakers and grounding systems.
  • Chillers, cooling towers, dry coolers, pumps, heat exchangers, CRAH/AHU systems, valves, piping systems and Building Management Systems (BMS).
• Ability to interpret technical documentation, including electrical schematics, single-line diagrams (SLDs), P&IDs, mechanical drawings and equipment manuals.
• Experience troubleshooting infrastructure issues involving power distribution, electrical faults, temperature, flow, pressure, differential pressure, cooling performance and alarm conditions.
• Understanding of redundancy concepts such as N+1 and 2N architectures, failover procedures, load management and maintenance strategies in mission-critical facilities.
• Familiarity with SOPs, MOPs, EOPs, preventive maintenance programs, incident management, change management and root cause analysis (RCA).
• Knowledge of electrical safety practices, permit-to-work processes and Lockout/Tagout (LOTO) procedures.
• Willingness to provide 24×7 shift coverage and respond to critical facility incidents when required.
• Strong communication skills in English.

Preferred Skills and Experience

• Experience supporting high-density AI, GPU, liquid cooling or advanced data center environments.
• Hands-on experience with liquid cooling systems, Coolant Distribution Units (CDUs), and secondary cooling loops.
• Experience supporting high-density electrical distribution environments within data centers.
• Ability to perform or coordinate electrical testing, thermography, UPS/battery testing, generator testing and load bank activities.
• Experience working with OEM vendors and external facilities management providers.
• OEM training or certifications related to electrical systems, cooling systems, CDUs, liquid cooling infrastructure or mission-critical facilities.
• Relevant local electrical competency certifications or licenses where required by local regulations.
• Exposure to data center infrastructure management (DCIM) and BMS monitoring platforms.
• Mandarin language capability would be an advantage.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.