Senior Application Packaging Engineer

We are looking for a Senior Application Packager to join our Workplace team. The successful candidate will be responsible for packaging, testing, deploying, maintaining, and troubleshooting applications across a modern Windows enterprise environment.

Key Responsibilities

• Package, test, and deploy applications for Windows endpoints using Microsoft Intune and Microsoft Configuration Manager
• Create and maintain application packages in formats such as MSI, MSIX, App-V, EXE wrappers, PowerShell-based installers, and Intune Win32 packages
• Manage the full application lifecycle, including discovery, packaging, testing, deployment, updates, retirement, and documentation
• Use Patch My PC to manage third-party application updates and improve patch compliance.
• Troubleshoot application deployment issues across Intune, SCCM, Windows 11
• Collaborate with infrastructure, security, desktop engineering, and application owner teams to ensure applications are packaged securely and reliably
• Perform compatibility testing and remediation for applications running on Windows 11
• Develop and maintain deployment scripts using PowerShell and other automation tools.
• Ensure packages follow internal standards, security requirements, and change management processes
• Maintain accurate technical documentation, including installation guides, deployment instructions, test results, known issues, and rollback procedures
• Support application packaging for physical, virtual, and cloud-hosted desktop environments.
• Participate in continuous improvement initiatives to automate and standardize application packaging and deployment processes

• Strong experience as an Application Packager, Desktop Engineer, or similar role in an enterprise IT environment
• Advanced hands-on knowledge of Microsoft SCCM / Microsoft Configuration Manager application deployment
• Strong experience with Microsoft Intune, especially Win32 app packaging and deployment.
• Good knowledge of Patch My PC for third-party application integration, patching and update management
• Strong understanding of Windows 11 operating system architecture, configuration, and application compatibility
• Experience with application packaging technologies such as:
  • MSI / MST
  • MSIX
  • IntuneWin packages
  • PowerShell deployment scripts
• Strong scripting skills, particularly with PowerShell and PSADT
• Good understanding of Windows registry, file system permissions, environment variables, and user profiles
• Experience troubleshooting deployment logs, including SCCM client logs, Intune Management Extension logs, and Windows event logs
• Knowledge of endpoint management, device compliance, and software update processes.
• Experience working with virtualization technologies such as VMware, Citrix, Azure Virtual Desktop, or Windows 365
• Ability to work in a structured ITIL / change management environment
• Strong analytical, troubleshooting, and problem-solving skills

Personal Characteristics

• Detail-oriented with a strong focus on quality and reliability
• Able to work independently and manage multiple priorities
• Strong communication skills, with the ability to interact with technical and non-technical stakeholders
• Proactive mindset and willingness to improve existing processes
• Strong sense of ownership and accountability
• Comfortable working in a fast-paced enterprise environment
• Able to document technical work clearly and consistently

What we offer

• Flexible and available out of business hours
• Highly responsive, energetic and enthusiastic
• Capable of prioritising tasks and meeting critical deadlines
• Ready to work long hours when required
• Structured and rigorous
• Can work under pressure with good stress management
• Excellent judgment, attention to details
• Can work independently and report to the Workplace Team Leader.
• Strong communication skills, both verbally and in writing
• Solution and results oriented
• Team player, with an open non-political style and a high level of personal integrity