Technical Product Manager

Have you ever lived or worked in a rental community? Did you observe the variety of hardware and software solutions needed to operate the building, and perhaps dream-up improvements when the technology didn't work correctly? If the prospect of working on complex systems that improve the efficiency and profitability of billion-dollar real estate portfolios excites you, and if you have a passion for improving the lives of millions of residents using your technology every day, PointCentral wants to talk! 

We are seeking a Technical Product Manager to join our Enabling Technologies engineering team, working on the physical access systems that are essential for safe and efficient property operations. Vehicle gates, amenity spaces, unit doors — anywhere people move within a community — access control is what ensures the right people can get to the right places at the right times. This role sits at the intersection of software engineering and product: you'll ship production code alongside your fellow engineers while also driving the technical research, market discovery, and specification work that turns our product vision into a buildable roadmap. 

This is a role for an experienced, product-curious software engineer who wants more ownership over what gets built, not just how. You'll partner closely PointCentral’s Product Leadership to translate high-level product vision into concrete technical opportunities — particularly around integrating new third-party access control devices and protocols. You'll continue to write and ship production code as part of our core engineering team, while building the muscle to eventually take on a full product role. 

RESPONSIBILITIES:

• Design, build, and ship production code as an active contributor to the Enabling Technologies engineering team, partnering with fellow engineers to increase the team's overall shipping velocity
• Build and ship prototypes and proofs-of-concept to quickly validate new integration approaches and de-risk product decisions before committing engineering resources
• Demonstrate proficiency in leveraging AI tools to accelerate both engineering delivery and product research 

JOB REQUIREMENTS:

Engineering 

• Design, build, and ship production code as an active contributor to the Enabling Technologies engineering team, partnering with fellow engineers to increase the team's overall shipping velocity
• Build and ship prototypes and proofs-of-concept to quickly validate new integration approaches and de-risk product decisions before committing engineering resources
• Demonstrate proficiency in leveraging AI tools to accelerate both engineering delivery and product research 

Technical Product Research & Specification

• Partner with Product Leadership to turn high-level product vision into actionable technical opportunities, with a near-term focus on expanding the range of third-party access control devices we support
• Conduct technical market research into access control hardware, protocols, and emerging standards (e.g., Wi-Fi, Z-Wave, BLE, Aliro), evaluating new device types and vendors for integration feasibility
• Own early-stage technical discovery for new integrations — investigating protocol behavior, hardware constraints, and architectural tradeoffs — and translate findings into clear specs and requirements engineering can build against
• Contribute to specs, technical documentation, and internal enablement materials that help the broader team understand new integrations 

Cross-Functional Support 

• Support beta testing of new integrations and features
• Provide light technical support to revenue and customer-facing teams as needed — occasional participation in customer interviews, technical qualification calls, or onsite visits — with the expectation that most direct customer and go-to-market engagement is owned by the Head of Product
• Develop working knowledge of the rental real estate market and PointCentral's access control strategy to inform sound technical tradeoffs 

JOB REQUIREMENTS: 

• 4-6 years of professional software engineering experience, with a track record of shipping production code
• Working knowledge of SQL for database operations and Object-Oriented Programming to read and navigate codebase
• Experience evaluating, designing or integrating with RESTful APIs, webhooks and event-driven architectures preferred
• Genuine comfort working with hardware, devices, and physical appliances, and interest in learning access control protocols and standards
• Demonstrated curiosity about the "why" behind what you build — prior experience or strong interest in product thinking, technical research, or spec writing is a plus, though formal product management experience is not required
• Strong written and verbal communication skills; ability to translate ambiguous, high-level product direction into clear technical specifications
• Comfortable with ambiguity
• Willingness to occasionally support customer-facing activities (calls, onsite visits) as needed — this is not a primarily customer-facing role, but some exposure should be expected
• Real estate, PropTech, or IoT experience is a plus but not required
• B.S. in Computer Science, Computer Engineering, or a related field required 

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR POINTCENTRAL?

• Collaborate with outstanding people: We hire only the best. Our standards are high, and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the PointCentral team!
• Gain well rounded experience: PointCentral offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Work with the latest technologies: You'll gain exposure to a broad spectrum of IoT, SaaS and M2M technologies including wireless communication, video monitoring, smart home automation, web development, and backend application development and hosting.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.