Job Description

Purpose of the role

To manage change projects that help the organisation achieve its strategic objectives, while ensuring that projects are delivered on time, within budget, in control and in compliance with regulatory requirements and internal policies and procedures. 

Accountabilities

• Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards.
• Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects.
• Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met.
• Management of project teams, ensuring that they are properly resourced and that they have the necessary skills and expertise to deliver on project objectives.
• Management of project budgets, ensuring that projects are delivered within the agreed budget.
• Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget.
• Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary.
• Facilitation of change management activities, including training and communication, to ensure that change projects are successfully implemented and embedded in the organisation.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a “VP Scrum master” at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as well as job-specific skillsets.

To be successful as a “VP Scrum Master”, you should have experience with:

Basic/ Essential Qualifications:

• The VP Scrum Master will serve as a key execution catalyst, ensuring alignment across squads, managing complex interlocks, mitigating delivery risks, and driving predictable outcomes across both internal and vendor-supported teams. By establishing strong governance, optimizing team capacity, and improving cross-workstream collaboration, this role is expected to materially enhance delivery velocity and execution effectiveness across the Tribe.
• Most importantly, this role will play a critical leadership role in the successful implementation of Offers new tool implementation that will modernize the Offer Management ecosystem by replacing the legacy platform. The implementation requires extensive coordination across multiple workstreams, including significant dependencies with multiple cross-functional teams
• Experience in Agile delivery, Scrum Master, Delivery Lead, or Agile Coach roles.
• Experience leading multiple Agile teams in complex enterprise environments.
• Strong knowledge of Scrum, SAFe, Kanban, Lean, and DevOps practices.
• Expertise in Jira, Confluence, delivery metrics, and dependency management.
• Excellent facilitation, coaching, conflict resolution, and communication skills.
• SAFe Scrum Master (SSM), SPC, CSM, PSM, or equivalent Agile certifications preferred.
• Facilitate and continually improve Agile ceremonies including PI Planning, Sprint Planning, Reviews, Retrospectives, and Scrum of Scrums.
• Drive predictable delivery against sprint and PI commitments.
• Ensure effective backlog refinement and delivery planning.
• Promote transparency through Agile metrics and dashboards.
• Identify and remove impediments impacting delivery.
• Manage cross-team and cross-platform dependencies.
• Drive flow optimization using metrics such as velocity, cycle time, throughput, predictability, and dependency tracking.
• Escalate risks and blockers proactively.
• Partner with Engineering, Product, Business, Architecture, Operations, and external vendors.
• Facilitate alignment between business priorities and delivery commitments.
• Manage expectations and communicate delivery health, risks, and outcomes effectively.
• Build trusted relationships across senior leadership forums.

Desirable skillsets/ good to have:

• Agile Delivery Leadership: Facilitate and continually improve Agile ceremonies including PI Planning, Sprint Planning, Reviews, Retrospectives, and Scrum of Scrums.
• Flow & Dependency Management: Identify and remove impediments impacting delivery
• Team Coaching & Agile Maturity: Coach teams, Product Owners, Engineering Leads, and stakeholders on Agile principles and practices
• Stakeholder Management: Partner with Engineering, Product, Business, Architecture, Operations, and external vendors.
• Governance & Reporting: Provide accurate delivery reporting and governance updates.
• Continuous Improvement.

This role is based out of Pune.