Chief of Staff, Security Customer Engineering

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.

• 15 years of experience in program or project management.

• Experience with program management spanning planning, execution, and project delivery, with ability to manage multiple projects simultaneously.

• Strong written and verbal communication skills and experience building communications designed for executive audiences.

Preferred Qualifications:

• Experience in direct or supporting role in a field / go-to-market organization.

• Outstanding program management skills, with a strong sense of accountability and attention to detail.

• Exceptional ability to navigate ambiguity, with demonstrated ability to solve ambiguous problems resulting in business impact.

• Excellent executive communication skills, with ability to develop succinct and executive-ready written materials and facilitate meetings with cross-functional stakeholders.

• Experience building strong stakeholder relationships and working cross-functionally within global organizations.

About the Job:

The Chief of Staff role sits in the office of the Managing Director of Global Security customer Engineering, and will be responsible for supporting the Global Security CE leadership team in shaping, driving, and monitoring initiatives aligned to key business outcomes.

You will partner with the Global Security Customer Engineering Lead and their directors, to develop and cascade high impact programs to advance executive priorities, including business cadence agendas, communications plans and content creation, internal and external meeting briefings, culture and recognition initiatives, and other strategic programs.

This is a high visibility, highly collaborative role, where you will team across functions and product areas with GTM leadership, executive offices, Strategy & Operations, Marketing, People Operations, and Communications, among others. The candidate will be comfortable working across multiple concurrent initiatives with strong attention to detail, ability to thrive in fast-paced environments, and have a strong ability to translate ambiguous problem statements into workstreams and programs and influence cross functional execution and all levels. 

The role will report to the Global Security Customer Engineering Leader, and play an integral role in a dynamic and high-impact team, with the end goal of delivering the greatest possible value and best possible experiences to Google Cloud’s stakeholders and audiences.

Responsibilities:

• Manage and facilitate executive cadences (eg, leadership staff calls, operating cadences), in alignment with overall rhythm of the business activities across CE operations and people activities.

• Drive internal and external meeting preparation, including developing or overseeing briefing doc development.

• Lead internal and external communications plans and recognition programs, including executing all teams, newsletters, announcements, and external presentations.

• Own key programs and initiatives sponsored by executive leadership, collaborating cross functionally across all levels of Googlers to scope, manage and execute strategic projects to deliver business objectives.

• Support execution of strategic change management initiatives across the Global CE business.

• Maintain and nurture customer/partner relationships for Global Security CE leader proactively through continuous touchpoints that drive impact for the business.

• Serve as deputy and proxy where needed, partner across Cloud and Google to maintain critical alignment to all areas of the business for the Global Security CE Leader.