Imp Software
IT Engineer
Exeter, GB · Posted 1h ago
Job Description
Job Title: IT Engineer
Reporting to: Head of IT
Salary: Up to £40,000
About IMP
At IMP we help Multi-Academy Trusts (MATs) take control of their finances. Our MAT-first software is built by people who know the sector inside out. Former trust professionals, finance experts and product specialists are all part of our team. More than half of all MATs in the UK already use IMP to plan with confidence, simplify complex processes and make smarter decisions.
We're proud to be independent, founder-led and growing fast. Alongside our award-winning products, we've built a culture we're equally proud of. We are ranked as one of the UK's Top 25 Great Places to Work for mid-sized companies. Respect, collaboration and personal growth sit at the heart of how we work. You'll find flexibility, support and opportunities to develop here, alongside regular team socials and funded CPD.
Role Description
This is a hands-on technical role within a small, supportive IT team. You'll work alongside the Head of IT and another IT Engineer, providing IT support while getting exposure to endpoint management, security operations and automation. It's a great next step for someone early in their IT career who wants to build broad, modern skills - Microsoft 365, Intune, security tooling, AI, automation and scripting - with proper guidance and room to grow.
This isn’t a run-of-the-mill service desk role, it’s a chance to develop technically in a small, fast-moving team where you'll see the impact of your work directly.
Key responsibilities
IT Operations & Support
Provide IT support across the business, escalating complex issues to the Head of IT where needed
Help manage and maintain the endpoint fleet (~150 devices) using Microsoft Intune - compliance policies, configuration profiles, application packaging and deployment
Administration of the Microsoft 365 environment (Entra ID, Exchange Online, SharePoint, Teams)
Assist with the device lifecycle, from provisioning through to retirement, working with our logistics partner
Help maintain and improve the IT service desk, including workflows and reporting
Assist with hardware procurement and coordination with the logistics vendor for deployment, retrieval, repair and recycling
Security & Compliance
Support day-to-day management of Microsoft Defender for Endpoint - helping investigate alerts and monitor policies
Help support security awareness initiatives across the business
Build an understanding of security and compliance frameworks, and contribute ideas to improve security posture over time
Automation & Projects
Develop automations using Power Automate, PowerShell, Python and APIs to reduce manual IT work
Support joiner/mover/leaver workflows, licence management, device provisioning, and reporting
Contribute to IT projects across security, infrastructure, and tooling
Skills, experience, and attributes
UK-based, with right to work in the UK - essential
Early to mid-career IT professional
Hands-on exposure to Microsoft 365 administration (Entra ID, Exchange Online, Intune, Defender)
Understanding of identity and access management and conditional access concepts
Comfortable troubleshooting across Windows, macOS, and cloud services
Strong interest in scripting/automation (PowerShell, Python, Bash, APIs) - prior experience is highly desirable, but not a requirement
Comfortable working autonomously in a fully remote environment, while knowing when to ask for support
Interest in AI tools and their application to IT operations
Desirable
Exposure to Power Automate or similar workflow automation platforms (e.g. Zapier, Make, UI Path)
Familiarity with ITSM platforms (ServiceNow, Freshservice, Halo, or similar)
Previous work experience in a startup or scale-up environment
Ability to showcase something you’ve built or automated - a GitHub repo, a script, or even a screen recording
Benefits
27 days of holiday per year plus bank holidays (with a buy option up to an additional 5 days)
Enhanced Maternity and Paternity leave
AXA Health insurance including dental, optical and mental health
Broadband allowance
Home office stipend
Life assurance (4 x basic salary)
Encouraged and funded CPD
Company pension scheme