OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary

OpenGov is modernizing how governments operate — and the infrastructure powering that mission has to be fast, resilient, and built for scale. As a Sr. DevOps Engineer, you'll own the design and delivery of the cloud systems, CI/CD pipelines, and security architecture that keep our multi-tenant SaaS platform running for thousands of public sector customers. This is a high-ownership role for an engineer who moves fluidly between deep technical execution and cross-functional influence — someone energized by building AI-forward infrastructure that directly shapes how government services are delivered.

Responsibilities

• Architect and own OpenGov's multi-tenant Azure and AWS infrastructure, ensuring high availability, fault tolerance, and disaster recovery readiness at scale.

• Lead infrastructure-as-code strategy using any IaC (Terraform/CloudFormation/Pulumi/Crossplane), driving consistency, repeatability, and auditability across environments.

• Design, build, and continuously improve CI/CD pipelines (GitHub Actions, Jenkins, CircleCI etc) that enable rapid, reliable feature delivery across engineering teams.

• Drive cloud cost optimization and performance engineering across AWS/Azure services, balancing efficiency with reliability commitments.

• Own the security posture of cloud infrastructure and partner with compliance teams on SOC2 and StateRamp adherence.

• Establish and manage observability practices using tools like Grafana, Prometheus, and Azure Monitoring; lead incident response and post-mortem processes with a focus on systemic improvement.

• Serve as a cross-functional technical advisor to engineering, product, and security teams — translating business priorities into scalable infrastructure decisions.

• Mentor and develop junior engineers, elevating technical standards and building a culture of operational excellence across the team.

Requirements and Preferred Experience

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.

• 8+ years of software engineering experience with a deep focus on cloud infrastructure, DevOps, and platform engineering.

• 3+ years running Kubernetes at scale in production on public cloud environments (Azure preferred).

• Proven track record designing and managing AWS/Azure/GCP infrastructure for SaaS applications, including Managed Kubernetes Clusters (AKS/GCP/EKS), Database, Networking, RBAC Management etc

• Hands-on expertise with infrastructure-as-code tools (Terraform/CloudFormation/Pulumi/Crossplane) in production environments.

• Strong command of CI/CD tooling (GitHub Actions, Jenkins, CircleCI, or equivalent) and modern delivery practices.

• Deep knowledge of cloud security practices, including encryption, RBAC/IAM, and network security architecture.

• Proficiency in at least one modern programming language (Python, Go, Java, or Ruby).

• Experience with AI-driven developer tooling, workflow automation, or agent-based systems in an engineering context.

• Familiarity with ArgoCD or other GitOps-based deployment frameworks.

• Experience operating in regulated environments and navigating compliance frameworks such as SOC2 or StateRamp.

Compensation:

Boston, MA: $175,000 - $195,000

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families

• Flexible vacation policy and paid company holidays

• 401(k) with company match

• Paid parental leave, wellness stipends, and HSA contributions

• Professional development and growth opportunities

• A collaborative office environment with weekly catered lunches.