Head of Workplace Operations (m/f/d)

Job Description

About the role As Head of Workplace Operations (m/f/d), you own the on-the-ground experience of our sites, from the moment someone walks through the front door to the way the building runs behind the scenes. You lead 2 teams at our German HQ: Front Desk & Hospitality and Facility Management. Furthermore you carry responsibility across multiple sites. Beyond your own locations, you give guidance and "handrails" to national and international subsidiaries, so that all sites share a consistent image and common standards. You report to the Director People & Talent, and work in close collaboration with the internal global Real Estate Expansion team to turn group-wide standards into reliable execution everywhere Agile Robots operates. Your Responsibilities Lead the team Lead, coach and develop the Front Desk & Hospitality and Facility Management Team Leads and their teams (approx. 13 people combined) Build out the team as the function grows across sites Be the first point of escalation for workplace incidents and operational issues Oversee Front Desk & Hospitality Set standards and quality expectations for reception, guest services, catering, amenities, and travel bookings Ensure consistent delivery across 7+ German sites Oversee Facility Management Own accountability for safety & emergency management, office infrastructure, sustainability & energy management, car fleet, company apartments, maintenance & repairs, move managament, and vendor relationships Ensure consistent standards and quality across 7+ German sites Lead across multiple sites Take operational responsibility for workplace services across 7+ sites in Germany from offices to R&D Labs and production sites Give guidance and "handrails" to national and international subsidiaries, so that front desk, facility and workplace services follow a consistent image and shared standards group-wide Act as the standards and quality reference point that subsidiary teams can turn to for workplace and facility topics Partner across the organization Work hand in hand with the Real Estate Expansion Team to translate global Real Estate strategy and expansion decisions into consistent execution across sites and subsidiaries. Work with People & Talent on workplace-related aspects of the employee experience. Essential Skills Min. 3 years of experience in managing Team Leads or managers (not individual contributors) Min. 7 years of experience in facility and office management Experience setting or rolling out standards, guidelines or governance frameworks across a multi-site or multi-entity organization Experience with vendor management and budget or cost control English and German working proficiency Willingness to travel to other sites and subsidiaries (currently mostly within southern Bavaria); in this context driver’s license Comfortable operating in a fast-growing, international robotics and technology environment A hands-on, service-oriented mindset paired with structured, process-driven execution What we offer Ownership in a key management role within our department People & Talent The chance to contribute to our continued, global growth in a direct reporting line to the Director People & Talent A dynamic high-tech company combined with financial soundness and world-class investors Join an interdisciplinary, international team with 60+ different nationalities in a collaborative work environment Challenging tasks and impactful projects Corporate Benefits Program that covers health, mobility, and learning with 100€ net per month. Modern office facilities with a rooftop terrace overlooking Munich, free drinks & fruits, and regular company events contribute to a good working environment.