Microsoft 365 Copilot Lead

Job Description

We are seeking a Microsoft 365 Copilot Lead to lead the vision, readiness, deployment, and adoption of AI-powered productivity across a national retail organization in Canada. This role will define the 365 Copilot roadmap, ensure data and governance readiness, build organizational capability, and drive measurable business value — bridging corporate teams and frontline workers. This position sits at the intersection of technology architecture, data governance, and business transformation within a mature Microsoft ecosystem (Azure, M365, Power Platform).ResponsibilitiesDefine and drive the strategic roadmap for Microsoft 365 Copilot deployment across the organizationLead tenant administration and enterprise-scale configuration of Exchange, SharePoint Online, Teams, and OneDriveOversee information governance practices, including sensitivity labels, DLP policies, retention, and permissions modelsManage security and identity considerations, including Conditional Access, access reviews, and oversharing auditsBuild and configure custom agents, plugins, connectors, and GPT-based declarative agents within Copilot StudioIntegrate Power Platform capabilities, including Power Automate, Power Apps, and dataflows relevant to retail operationsEstablish content architecture standards, including taxonomy, metadata, and content lifecycle managementDrive frontline engagement through Viva Suite tools, including Viva Learning, Viva Connections, and Viva EngageDevelop adoption and measurement frameworks using Copilot Dashboard, Viva Insights, and ROI scoring modelsMaintain fluency in Microsoft 365 Copilot licensing models and roadmap developmentsRequirements5+ years of experience in Microsoft 365 architecture, including tenant administration, Exchange, SharePoint Online, Teams, and OneDrive at enterprise scaleUnderstanding of Microsoft Graph and Semantic Index, including how Copilot grounds responses and how data flowsExpertise in information governance using Microsoft Purview, sensitivity labels, DLP policies, retention, and permissions modelsKnowledge of Entra ID and security practices, including Conditional Access, access reviews, oversharing audits, and Zero Trust principlesProficiency in Copilot Studio for building custom agents, plugins, connectors, and GPT-based declarative agentsSkills in Power Platform, including Power Automate, Power Apps, and dataflows for retail operationsBackground in SharePoint and content architecture, including taxonomy, metadata, and content lifecycle managementFamiliarity with Viva Suite tools, including Viva Learning, Viva Connections, and Viva Engage, particularly for frontline engagementCompetency in adoption and measurement frameworks, including Copilot Dashboard, Viva Insights, adoption scoring, and ROI frameworksQualifications in M365 Copilot licensing models and Microsoft roadmap literacy, including Ignite/Build awarenessEnglish proficiency at B2 level or higherWe offerWe gather like-minded people:Top tech minds driving innovation in AI, cloud and digital platform modernizationSupportive team and agile, startup-like cultureHybrid by design mode and opportunity to work remotely within PolandChance to work abroad for up to 60 days annuallyBusiness-driven relocation opportunitiesWe provide growth opportunities:Career development programsThought leadership, mentoring, soft skills and well-being programsCertification (Anthropic, Gemini, GCP, Azure, AWS)English classesWe cover it all:Stable payParticipation in the Employee Stock Purchase Plan with a 15% discountBenefits package (health insurance, multisport, shopping vouchers)Referral bonuses up to $2,000Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and moreCorporate, social and well-being eventsPlease, note:Benefits listed above are available to employees onlyWe are open for working with Contractors. Terms of B2B cooperation agreements are agreed individuallyWe will reach out to selected candidates exclusivelyEPAM is global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, we empower our clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.