N-iX

Senior Scrum Master / Agile Master

European Union; Ukraine · Posted 1h ago

salary not listedseniorpermanentremoteDept: ControlExpert Team

Job Description

N-iX is looking for an experienced Senior Scrum Master / Agile Master to support and coordinate four development teams within ControlExpert.

The project is currently moving from an intensive initial delivery phase toward a more structured and sustainable setup. The key objective is to improve team collaboration, delivery flow, transparency, ownership, and cross-team coordination, while helping the teams establish effective and mature ways of working.

The role requires someone who can operate effectively in a complex environment, build trust across teams and management, and bring structure without introducing unnecessary process overhead.

Responsibilities:

  • Coordinate and support four development teams
  • Take ownership of delivery flow, focusing on cycle time, flow efficiency, dependencies, and delivered value rather than velocity
  • Identify and resolve cross-team dependencies, handoffs, blockers, and unclear ownership
  • Support the setup and development of new teams, including roles, ceremonies, ways of working, and tooling
  • Coach individuals transitioning into new roles and help teams improve their collaboration and maturity
  • Facilitate conflict resolution and support psychological safety at team and cross-team level
  • Support teams through organizational changes, restructuring, and maturity shifts
  • Partner with management on prioritization, transparency, and evidence-based escalation
  • Identify missing decision ownership and help establish clear responsibilities
  • Provide management with clear, data-backed insights into delivery challenges and improvement opportunities
  • Escalate organizational or incentive-related blockers to the appropriate management level when required

Requirements:

  • 5+ years of experience as a Scrum Master, Agile Master, Agile Coach, or similar role
  • Proven experience supporting multiple development teams simultaneously
  • Strong understanding of Agile principles, team dynamics, and software delivery processes
  • Experience with flow metrics and data-driven delivery improvement
  • Strong cross-team coordination and dependency management skills
  • Experience setting up or restructuring teams and establishing effective ways of working
  • Strong coaching and facilitation skills
  • Experience supporting organizational change and team maturity development
  • Ability to work effectively with both engineering teams and management
  • Strong conflict-resolution and stakeholder-management skills
  • Ability to operate effectively in a complex and sometimes high-pressure environment
  • Excellent English communication skills

We offer*:

  • Flexible working format - remote, office-based or flexible
  • A competitive salary and good compensation package
  • Personalized career growth
  • Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
  • Active tech communities with regular knowledge sharing
  • Education reimbursement
  • Memorable anniversary presents
  • Corporate events and team buildings
  • Other location-specific benefits

*not applicable for freelancers