Total Rewards Specialist - Mexico

Job Description

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description. About JumpCloud® JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times. JumpCloud is Intelligent, Secure IT. About the Role: At JumpCloud, we are looking for a detail-oriented and proactive Total Rewards Specialist to support the day-to-day administration, analysis, and compliance of our global compensation and benefits programs. This role supports the operational execution of benefits and compensation data across multiple regions, ensuring absolute data accuracy and compliance. By partnering with HR, Payroll, Finance, and external vendors, you will directly support our global benefits programs, compensation cycles, audits, and reporting. Your work will ensure our employees receive seamless, supportive care during life events, and that our Total Rewards operations run with high precision. Purpose: Drive operational excellence and data integrity across global Total Rewards programs, serving as an essential engine for benefits administration, compensation analysis, and compliance. Growth: Expand your skills beyond basic administration into foundational compensation analysis, market benchmarking, and benefits operations across global regions. Motivators: Work in a high-growth tech environment where you can take full ownership of your tasks, build deep cross-functional relationships, and directly impact our global Total Rewards efficiency. Major Performance Objectives Data Integrity, Compliance & Governance: Establish and execute structured audits of compensation and benefits data across HRIS and vendor platforms, while supporting statutory compliance reporting to ensure ongoing regulatory compliance and data accuracy. Compensation Analysis & Cycle SupportSupport global compensation initiatives by assisting with market benchmarking, pay equity checks, salary band updates, and job architecture maintenance, while executing data validation and system loads for annual merit, bonus, and equity cycles. Seamless Seasonal Benefit Renewals & Open Enrollment: Deliver comprehensive support during annual enrollment and renewal periods by compiling multi-country census datasets, assisting with back-end system setup configurations, tracking and submitting insurance carrier documentation, and drafting employee communications. Foundational Compensation and Benefits Support: Pull, validate, and format recurring and ad hoc compensation and benefits reports for HR, Finance, and leadership, supporting cross-functional decision-making and annual cycles with meticulous data preparation. Accurate Global Benefits Administration & Employee Support Execute end-to-end benefit enrollments, status changes, and leave tracking globally, while resolving day-to-day employee inquiries and carrier access issues with high responsiveness and accuracy.